Note About Laramie Regional Airport
We DO NOT schedule reservations in advance for pickups at LAR for the evening flights. If you are arriving on an evening flight, what you will need to do is simply give us a call when you land, and we'll have a cab sent out to you at that time. The evening flights are notorious for not being on time (both delayed and early). As we are a small company, this policy prevents any issues arising from erratic flight schedules.
Rules, Policies, and Banned Customers
Our primary responsibility is the safety of our drivers, equipment, and customers...as well as compliance with all applicable laws and regulations. Below is a list of our rules and policies regarding use of our services. We reserve the right to refuse service to anyone. Blatant, intentional, or repeated violations of our policies may result in customers being refused service, asked to leave the vehicle, or banned from using our services. We may also pursue legal action if the situation warrants in extreme cases.
If you attempt to contact us multiple times during our hours of operation and your calls are consistently rejected/unanswered, you may have been tagged as 86'd (banned) from using our services. Please email us at management@snowyrangetaxi.com if you feel this is in error or feel you should be reinstated.
I. Double booking (calling/scheduling both us and another service provider) just to see which one shows up faster (or for any other reason), and then no-showing or cancelling on-location after the driver has already arrived at the requested pickup....will result in an immediate, permanent ban and you will be blacklisted from our system. Please do not intentionally waste our time or resources, or that of our other customers.
II. Please be courteous and respectful to our drivers. Threats, overly insulting or demeaning behavior, etc. are not tolerated. In addition, unwanted physical contact or assault will result in not just a permanent ban, but law enforcement being contacted.
III. Please be respectful of our equipment. Don't tamper with things, make messes, slam doors, yank on door handles, bang on windows, etc.
IV. Please do not interfere with the driver, their equipment, or their ability to perform their job safely and efficiently. Please refrain from being distracting, obnoxious, or anything else that could hinder the safety of your transport.
V. Please pay your bill in full. Refusal to pay for a taxi ride is a crime, as defined under "Theft of Services" (WY Statute 6-3-408). In the event of a walk-off or refusal to pay, our drivers will contact law enforcement.
VI. Prank calls and multiple no-shows/on-site cancellations both result in immediate blacklisting of individuals, phone numbers, and/or addresses.
VII. Leaving threatening and/or obscene messages on our voicemail when we are closed, for any reason, will not be tolerated and will result in an automatic ban from using our services. Direct threats or particularly vulgar messages will be reported to law enforcement, along with the phone number they were left from.
VIII. Please do not leave children unattended in the taxi. Our drivers are not properly licensed for child care and are not babysitters. Also, please attempt to keep children under control while in the taxi. Lastly, we will not transport infants and toddlers without the appropriate carseats/booster seats, nor is it our responsibility to provide such equipment. Please make sure you have everything you need in order to transport your child safely and legally.
IX. Our drivers make every effort to be as timely as possible, but only as much as other customers allow. Please be courteous of other customers who may be waiting, and make an effort to be at your pickup location, and ready to go, when we arrive....as well as timely about any errands you may be running.
X. We are not responsible for possessions lost or stolen in the vehicles. We transport hundreds of people per week, and it is impossible to keep track of everyone's belongings for them. We also cannot be held responsible for theft of your belongings by other passengers. Please make sure you keep track of your own property.
If we can confirm that you have indeed left an item in the taxi and it is still there, we can deliver it to you for a $12 charge within 24 hours, or you may pick it up from the Lost and Found at the Albany County Sheriff's Office/Detention Center or from the LPD after 24 hours.
Please note that we are CLOSED Sundays and Mondays; therefore, we cannot respond to or investigate lost item inquiries, and we do not make lost item deliveries, on those days.
XI. No smoking is allowed in any operational, on-duty taxi, as per City of Laramie Municode Chapter 8.56.
XII. No open alcoholic containers are allowed in the taxi, as per Wyoming Statute 31-5-235.
XIII. We do not accept $100 bills. Please make sure you have smaller bills or have us take you to a convenience store to break a larger bill. Please note we do take cards and a variety of other forms of payment.
XIV. Our prices are non-negotiable. A large amount of analysis, research, and thought goes into our financial structure and pricing, and we have many expenses that often the general public isn't even aware of. We do not tolerate "hagglers" or negotiators. Our prices and charges are the same concept as a price tag in a retail store.
XV. We currently do not accept any kind of check or money order, including COMDATA checks. The only vouchers we can currently honor are those from Interfaith-Good Samaritan of Laramie.
XVI. Absolutely no unsealable/open liquids, and no consumption of food, in the taxi. Please wait until you are at your destination before eating, and please drink or discard open (non-sealable) drinks before entering the cab.
If you attempt to contact us multiple times during our hours of operation and your calls are consistently rejected/unanswered, you may have been tagged as 86'd (banned) from using our services. Please email us at management@snowyrangetaxi.com if you feel this is in error or feel you should be reinstated.
I. Double booking (calling/scheduling both us and another service provider) just to see which one shows up faster (or for any other reason), and then no-showing or cancelling on-location after the driver has already arrived at the requested pickup....will result in an immediate, permanent ban and you will be blacklisted from our system. Please do not intentionally waste our time or resources, or that of our other customers.
II. Please be courteous and respectful to our drivers. Threats, overly insulting or demeaning behavior, etc. are not tolerated. In addition, unwanted physical contact or assault will result in not just a permanent ban, but law enforcement being contacted.
III. Please be respectful of our equipment. Don't tamper with things, make messes, slam doors, yank on door handles, bang on windows, etc.
IV. Please do not interfere with the driver, their equipment, or their ability to perform their job safely and efficiently. Please refrain from being distracting, obnoxious, or anything else that could hinder the safety of your transport.
V. Please pay your bill in full. Refusal to pay for a taxi ride is a crime, as defined under "Theft of Services" (WY Statute 6-3-408). In the event of a walk-off or refusal to pay, our drivers will contact law enforcement.
VI. Prank calls and multiple no-shows/on-site cancellations both result in immediate blacklisting of individuals, phone numbers, and/or addresses.
VII. Leaving threatening and/or obscene messages on our voicemail when we are closed, for any reason, will not be tolerated and will result in an automatic ban from using our services. Direct threats or particularly vulgar messages will be reported to law enforcement, along with the phone number they were left from.
VIII. Please do not leave children unattended in the taxi. Our drivers are not properly licensed for child care and are not babysitters. Also, please attempt to keep children under control while in the taxi. Lastly, we will not transport infants and toddlers without the appropriate carseats/booster seats, nor is it our responsibility to provide such equipment. Please make sure you have everything you need in order to transport your child safely and legally.
IX. Our drivers make every effort to be as timely as possible, but only as much as other customers allow. Please be courteous of other customers who may be waiting, and make an effort to be at your pickup location, and ready to go, when we arrive....as well as timely about any errands you may be running.
X. We are not responsible for possessions lost or stolen in the vehicles. We transport hundreds of people per week, and it is impossible to keep track of everyone's belongings for them. We also cannot be held responsible for theft of your belongings by other passengers. Please make sure you keep track of your own property.
If we can confirm that you have indeed left an item in the taxi and it is still there, we can deliver it to you for a $12 charge within 24 hours, or you may pick it up from the Lost and Found at the Albany County Sheriff's Office/Detention Center or from the LPD after 24 hours.
Please note that we are CLOSED Sundays and Mondays; therefore, we cannot respond to or investigate lost item inquiries, and we do not make lost item deliveries, on those days.
XI. No smoking is allowed in any operational, on-duty taxi, as per City of Laramie Municode Chapter 8.56.
XII. No open alcoholic containers are allowed in the taxi, as per Wyoming Statute 31-5-235.
XIII. We do not accept $100 bills. Please make sure you have smaller bills or have us take you to a convenience store to break a larger bill. Please note we do take cards and a variety of other forms of payment.
XIV. Our prices are non-negotiable. A large amount of analysis, research, and thought goes into our financial structure and pricing, and we have many expenses that often the general public isn't even aware of. We do not tolerate "hagglers" or negotiators. Our prices and charges are the same concept as a price tag in a retail store.
XV. We currently do not accept any kind of check or money order, including COMDATA checks. The only vouchers we can currently honor are those from Interfaith-Good Samaritan of Laramie.
XVI. Absolutely no unsealable/open liquids, and no consumption of food, in the taxi. Please wait until you are at your destination before eating, and please drink or discard open (non-sealable) drinks before entering the cab.
